LendingTree Recognizes Cardinal Financial with Top 10 Ranking in Customer Service

LendingTree Recognizes Cardinal Financial with Top 10 Ranking in Customer Service

Posted on July 2, 2021

CHARLOTTE, NC – Cardinal Financial is honored to be recognized as LendingTree’s Top 10 Rated in Customer Satisfaction for Q1 of 2021. This accomplishment highlights Cardinal’s commitment to advancing the mortgage and home buying experience for customers. Cardinal’s loan origination software, Octane®, streamlines the application process and provides industry-leading transaction transparency. But what truly sets the company apart is the team of mortgage professionals dedicated to making homeownership goals a reality, for all customers. 

“This type of recognition proves that our mission to provide the best mortgage experience possible to our customers remains at the forefront of our company’s initiatives.” Says Erica Lee, SVP, Brand & Customer Experience of Cardinal Financial. “I’m energized by the work of our Cardinal Financial staff and their commitment to doing mortgage lending the right way; by providing high quality, timely, and professional service to our customers.”

Cardinal Financial earned a 94% recommendation rate and an average rating of 4.7 out of 5 stars from a total of 2,106 total reviews. Review highlights from LendingTree users include mentions of service, experience, and expertise. 

A customer from Rosharon, TX described their experience with the Cardinal team. “As first-time home buyers, we were completely green to the whole process. Our lending officer broke everything down for us with exceptional clarity. He was easy to reach, despite being a very busy man, and handled all of our questions with a very thoroughly developed level of experience.”

One homebuyer from Palm Beach Gardens, FL explained, “[…] the company believes in extraordinary customer service. We believe we might not have gotten our approval on time if it wasn’t for Aaron’s dedication and time spent with each client.”

Cardinal Financial is focused on helping borrowers win as the company continues to embody mortgage lending done right.

About Cardinal Financial

We started Cardinal Financial with a passion for developing a better mortgage experience. Our proprietary loan origination software, Octane®, is a sure advantage, but we soon found out that revolutionary technology only goes so far without revolutionary people. We place a premium on hiring talented, forward-thinking, entrepreneurial spirits who are committed, not only to reimagining the possibilities of mortgage lending, but to delivering a personal experience to every borrower every time. We take a tremendous amount of pride in our people because they’re what sets us apart from the rest. Our culture is strengthened by self-starters who look forward to coming to work every day and are willing to go the extra mile for their colleagues and their clients. Cardinal Financial is where your career meets your calling. Join us and be a part of something more than mortgage lending. For more information about Cardinal Financial, visit cardinalfinancial.com or follow us on social media: facebook.com/cardinalfinancial and @CardinalFinancial on Instagram.