Octane is extremely important to our internal processes. It has the capability of reshaping not only the way we do business but the day-to-day jobs of our employees too. It’s all about automation: With Octane, we’ve taken manual tasks and automated them within the system which makes every employee’s role more efficient and less task heavy. Such automation favorably results in higher loan volume in a shorter amount of time. Octane gives us the ability to take an application and produce instant initial disclosures with upfront underwriting requirements, all while we’re still on the phone with the borrower. Octane also processes changes in an instant—something that the rest of the industry completes several hours and human checkpoints later. This means, every time a task is completed, it shows up immediately in the next queue and significantly reduces our turn times. This capability is unheard of in the mortgage industry.
It’s pretty evident the advantage that Octane gives us in the industry, but what about our borrowers? Thanks to Octane, we will be able to close more loans faster, getting our borrowers to the closing table in record timing. Octane’s borrower dashboard will give our customers a clear view of their loan details, documents, and deadlines in real time. Every point of the loan process will be expedited and simplified, which will save our borrowers time and money, and provide them with the greatest value they can find in a mortgage.
While other mortgage lenders are stuck in old ways, touting expired methods that damage their relationships and reputation, we’ve been silently working in the background to create a solution that’s focused on where Cardinal Financial will be a decade from now. This is Mortgage Lending Reimagined.